Hassle Free Returns
NO HASSLE SHIPPING/RETURNS POLICY RETURNS: Providing our customers with quality packaging supplies is our priority. However, if you are not satisfied with your purchase, a return may be made within 14 days of your delivery date. Returns must be made complete, no partials. It’s simple….use the carrier of your choice to return the product and upon receipt of your return, your account will be refunded accordingly less a $5 per package restocking fee.
CANCELLATIONS: Should you need to cancel your order, please do so before 4pm EST, Monday through Friday. Please contact our Ecare Customer Service. Orders in transit will incur a UPS intercept fee and $5. restocking fee per package.
ADDRESS CORRECTIONS: Please contact us immediately if you require an address correction. We are available 24 hours a day, 7 days a week at our
Ecare Customer Service or call us toll free at 800-766-7006. Orders in transit will incur a UPS address correction fee of $11. per package.
UPS DELAYS: We are not responsible for UPS weather or any other unforeseen shipping delays. Again, we apologize for any inconvenience due to delays in shipping. We try to be as prompt & give the best approximate shipping days when asked.